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Phone

+233 53 834 1134

WhatsApp

+233 53 834 1134

Email

info@modasoftsolutions.com

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24 Mensah Wood Avenue, East Legon, Accra, Ghana

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Contact Details

Address:
24 Mensah Wood Avenue
East Legon, Accra, Ghana

Phone & WhatsApp:
+233 53 834 1134
💬 Chat on WhatsApp

Email:
info@modasoftsolutions.com


Business Hours

Mon – Fri: 9 AM – 5 PM GMT

Sat & Sun: Closed


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Frequently Asked Questions

Everything you need to know about working with us — pricing, ownership, and how we operate.

Do I own my website?

Yes — permanently. You pay for the build once, upfront. From that moment the website belongs to you with no conditions. If you ever stop working with us, you keep your website. Your domain is always registered in your legal name, and you can take it to any other provider at any time. We manage it on your behalf.

Do I need a monthly retainer to get a website built?

No. Website builds are priced separately as a one-time project fee, paid before work begins. The monthly retainer and infrastructure plans (hosting, maintenance) cover ongoing services only. You are never required to take a marketing retainer to get a website built.

Do I have to pay for ad spend separately?

Yes — and this is by design. Your advertising budget goes directly from you to Google or Meta. We manage the campaigns and strategy; we never handle your ad spend money. This means full transparency — you see exactly where every cedi goes, and your accounts remain yours.

Are there long-term contracts?

We have a 3-month minimum term for marketing retainers and infrastructure services. After that, you can cancel with 30 days’ written notice — no penalties, no lock-ins. We believe in earning your business through results, not trapping you in a contract.

Can I have hosting and maintenance without a marketing retainer?

Absolutely. Hosting and maintenance plans are completely independent. You can have one without the other, and neither requires a marketing retainer. Many clients have us host and maintain their website while managing their own marketing — that is perfectly fine.

How long does it take to see results from digital marketing?

Paid advertising can generate leads within days of launch. SEO typically takes 3–6 months to show significant organic growth. Social media builds warm audiences over time. We set realistic expectations during onboarding and report on calls, leads, customers, and ROI every month — not just vanity metrics.

How do you report on results?

Every client receives a monthly revenue outcome report covering calls, leads, customers, and ROI. Infrastructure clients also receive a monthly maintenance report listing every task completed. Revenue Engine clients get a 30-minute monthly review call. Market Leader clients receive weekly performance updates in addition.

How does the onboarding process work?

Once you choose your services and sign the service agreement, you complete your upfront payments — website build fee (if applicable), plus the first month’s retainer and infrastructure fees. We then schedule a 60-minute onboarding call to gather your brand details, goals, customer profile, and access credentials. From there we handle everything, with your website live and services running within 14 days.

Can you work with my existing website?

Yes. We can run SEO, ads, social media, and maintenance on your existing website. During our initial audit we assess your site’s performance and flag any issues. If a rebuild would significantly improve your conversion rate and results, we will present that option with a clear business case — but it is never a requirement.